Support and Advice for over the Winter
Healthwatch South Tees is closed over the Christmas period between Tuesday 24 December 2024 and Thursday 2 January 2025.
While we're away, we want to make sure you have access to health and care services and other emergency support should you need it.
Below you'll find websites and phone numbers for lots of different services throughout the Middlesbrough and Redcar and Cleveland areas.
Please stay safe and well.
Contact numbers:
Redcar and Cleveland Adult Social Services - 01642 771500 (outside of office hours 01642 524552)
Middlesbrough Adult Social Services – 01642 065070
Mental Health Support:
NHS 111 - Option 2 for Crisis Mental Health Support
TEWV MH crisis - 0800 0516 171
The Samaritans – 116 123
Qwell – Mental wellbeing support for Adults
Kooth - Emotional and mental health support for children and young people aged between 11 and 24E
Crisis Support:
Redcar & Cleveland Rough Sleeping
Middlesbrough Rough Sleeping - Freephone 0800 130 3667, or clients can attend Middlesbrough House to be seen in person. The rough sleeper drop in sessions are also going ahead as usual (Wednesday @ DePaul 1pm – 4pm & Friday @ Streets Ahead 9am – 12pm)
Redcar and Cleveland Warm Spaces
Redcar and Cleveland Cost of Living Support
Other Useful websites:
NHS website (For information on conditions, medicines and general health enquires)
Find my pharmacy (To check opening times of your local pharmacy)
Teeswide Safeguarding Adults Board (For all adult safeguarding information)
Winter comes with a higher risk of health issues, particularly for older people or those with long-term conditions and compromised immune systems.
Being cold can raise the risk of higher blood pressure, heart attacks and strokes. The cold, damp weather can aggravate existing health problems, making you more vulnerable to respiratory winter illnesses. But there are things you can do to stay well.
Top tips to stay well from the NHS
- Get your vaccines and boosters. Protect yourself and others by getting your COVID-19 booster and flu vaccination.
- Keep warm during the day. Wrap up in lots of layers of thin clothes, even when you go to bed. Keep doors closed to block draughts. Try to heat rooms you regularly use to at least 18°C. Make sure you're getting the help you're entitled to with your heating costs.
- Keep moving. Move around indoors and try to get outside for a walk. Avoid sitting for more than one hour.
- Wrap up at night. Wear layers to bed, including socks. Use a hot water bottle or an electric blanket. (Don't use a hot water bottle and electric blanket together.) Keep your windows closed at night.
If you get ill
- If you need medical help right now, call 111 or use NHS 111 online.
- If it is a real emergency and life-threatening, then you can call 999.
- If it's less urgent, contact your doctor or pharmacist.
- We have created a GP resource document to give top tips to accessing your GP. You can read this here.
- We also have a Community Pharmacy document that explains more about how this service works. You can read this here.
Need more advice?
Want to learn more about how to look after yourself this winter? Check out these valuable resources:
Cleveland Fire Brigade - Stay Safe and Warm
NHS - Seasonal vaccinations and winter health
Age UK - How to keep warm and well in winter
Marie Curie - 16 tips on how to stay warm in cold weather
British Heart Foundation - Winter wellness: how to keep healthy and warm
Downloads
- Eat well. Make sure you eat a balanced diet with lots of seasonal fruit and vegetables. And try to eat at least one hot meal a day.
- Stay hydrated. Regular meals and hot drinks can help you keep warm.
- Have your medication on hand. Make sure you have the right medicines at home in case you get poorly. Ask your pharmacist if you're not sure what medications you should have. Make sure you order any medication in plenty of time.
- Stop the spread of germs. Protect yourself and others by washing your hands with warm, soapy water, covering your mouth when you cough or sneeze, and wearing a mask in public spaces.
- Look after your mental health. The winter months can take a toll on our mental wellbeing, so make sure you're looking after your mental health, just as you do your physical health. If you are feeling down, speak to someone – a friend, family member, or a healthcare professional like your doctor.
