A Focus on Hearing Loss
During August 2017 we received information from Middlesbrough Deaf Centre, highlighting issues affecting some of their service users in accessing various health and social care services.
![](/sites/healthwatchmiddlesbrough.co.uk/files/styles/report_cover_in_node/public/Pages%20from%20hearing_loss_summary_fin.jpg?itok=2DYLGBoD)
Summary
The main issues raised were:
• Difficulties in making a GP appointment
• Lack of interpreting services at GP appointments
• Problems with interpreter bookings, especially if appointments are delayed
• Communication issues during hospital stays
• No text provision for crisis support
• No emergency appointment or emergency service interpreter provision
Downloads
If you need this report in a different format, please get in touch:
general@healthwatchsouthtees.org.uk
01642 955605
Hearing Loss Summary Report